Roger’s Rules For Contractors

#5 Ask For The Right Words

Many years ago, I had been doing warranty work for a manufacturer on some units for a builder.   I repaired many of them, but I still did not do their construction repairs.  Finally, I got up courage to go talk to the owner of this large company.  When I entered the room, he shook my hand, asked me to have a seat and said, “I wondered how long it was going to be before you came in.  Of course, you can have all our work.”   I was amazed at how easy that was.  He was waiting for me.

Many times in running a business or contracting, you run into situations with people that are just uncomfortable or that can cause fear or great apprehension in you.

I have learned over the years how to deal with some of these situations.  I took much of the learning from the Bible and used it in my work.

  1. Ask God to “give you mercy before the man.”  This comes from a record in Genesis where Joseph’s brothers (loving brothers that they were) sold him off to some traveling merchants which took Joseph down into Egypt and sold him.  Eventually, Joseph attained the position of second in command just under Pharaoh.  It was in a great period of drought that under Joseph’s direction, Egypt had plenty to eat and some to sell.  Joseph’s father, Jacob, already thinking that his one son was dead to him sent all but one of his sons into Egypt to buy food for their family. They did not recognize Joseph, but Joseph did recognize his brothers.  So Joseph gave them the food and sent them on their way, but he kept one of the brothers as a hostage until they would bring back his younger brother.  Some time later, Jacob now missing two sons (he did not know that Joseph was “the man” in Egypt), needed more food and sent his sons back again to Egypt and said the following to them as they departed.

Genesis 43:13-14  Take also your brother, and arise, go again unto the man: And God Almighty give you mercy before the man, that he may send away your other brother, and Benjamin. If I be bereaved of my children, I am bereaved.

I believe that this was Jacob’s prayer to God.  He asked God to show them mercy before the man.  You could ask for this mercy from God in many situations.  Here are a few:

  1. Getting a call from an irate customer
  2. Going in for an interview
  3. Getting stopped by the police

I saw a video the other day talking about how the police treat people.  If the policeman is having a good day and everything is lovely in his life, you may just get a warning.  But if his wife has just called and told him she is getting a divorce, you may get taken to the station for the same offense.  This is where asking God for mercy in front of the man is so important.  People are just people.  Their moods can differ from day to day.  But God should know when you are going be in the situation.  So ask God to give you the right person for the interview or have the only person available to be the one that will give you what you need — jobs/contracts/referrals etc., so you can slip right in.  Ask God to show you mercy before the man.

  1. Expect that God will bring you into favor with the people that can say “yes” to your business.  This idea comes from the record in Daniel.  Some of the children of Israel had been carried off as captives to the land of Babylon (present day Iraq).  Some were to be educated in the ways of the Chaldeans so they could stand before the king as advisors.   The prince of the eunuchs was put in charge of these men.  (A eunuch is a man who has been castrated, especially (in the past) one employed to guard the women’s living areas at an oriental court.) The eunuch really liked Daniel and the three other men as recorded here in Daniel.

Daniel 1:9  Now God had brought Daniel into favour and tender love with the prince of the eunuchs.

Many times you will find that the people that you contract with or work for really like you.  How God does this I don’t know but just be thankful.  And realize that you can ask God to find favor in the minds of the people you work with.  Or you could ask God to send clients that will be great to work with.

  1. Expect God to give you the “Right words (wisdom) at the right time to resolve the situation.”

This Idea comes from:

James 1:5-6  If any of you lack wisdom, let him ask of God, that giveth to all men liberally, and upbraideth not; and it shall be given him. But let him ask in faith, nothing wavering. For he that wavereth is like a wave of the sea driven with the wind and tossed.

When I first started out hanging wallpaper as a young man, I would get calls at times after I was done and was paid for a job that the customer was unhappy about something they saw in my work.  Then I would have to go back to the job and deal with it.

So I would take a “B” Vitamin (supposed to help the brain function better) and ask God to give me the “Right words at the right time to resolve the situation.”  Out of all the call backs I had in 25 years, I only had to redo a couple of screw ups.  Many times it was the fault of the paper or the wall or it could have been a multitude of different circumstances.  But they were unhappy, and we needed to resolve the situation.

I never asked God for me to come out on top, just for the situation to be resolved.  I was not trying to stick anyone with a bad job by praying.

I remember one night I got a call from an irate husband after he saw the job his wife had paid for already.  I prayed but was really nervous about going to talk to him.  When I walked in the door, he started in on me and was railing for about five minutes.  Finally, he began to calm down.  Up to that point, I never said a word.  Finally, he said, “I realize you probably could have done nothing about this; I just needed to get it off my chest.  Thanks for listening.” Then I left.  God put in me, “Just be quiet!”

On another job, the builder called and said that the lady was in tears because she could see the seams in the wallpaper.  I told him he needed to get a manufacturer’s representative to look at the job because there was nothing wrong with it.  He said he knew it was a good job but the woman was crying anyway.  So I took a can of colored pencils and caulk I had and went to see her.  Now this was a cream colored paper with some trees on it that crossed at the seams.  But mostly the seams were just cream colored with no pattern.  I had no idea what to do.  So I reached into the can of pencils and pulled out a charcoal pencil.  I thought, “Well, that won’t work on this background.” But then I thought, “Well, it is the first thing you pulled out. Just try it.” So I did, and as I ran the edge of the charcoal pencil up the cream colored seam, the seam just disappeared.  To this day, I don’t know why that worked, but I do know that prayer is very helpful in resolving situations when you expect God to be involved.

So remember that our pursuit of The Prosperous Life, Roger’s rule #5 is to pray.

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